Refund policy
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery at the_6drops_of_moon@yahoo.com and include:
- Your order number
- Photos of the damaged item
- Photos of the packaging
Refunds
If your claim is approved, we will offer:
- A replacement item (if available), or
- A full or partial refund.
Cancellations
Orders may be canceled within 24 hours of purchase if they have not yet been shipped.
Shipping Costs
Original shipping costs are non-refundable unless the error was our responsibility.
Thank you for supporting our small handmade business!
The 6 Drops of Moon Resin
West Springfield, Massachusetts, USA