Refund policy

Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery at the_6drops_of_moon@yahoo.com and include:

  • Your order number
  • Photos of the damaged item
  • Photos of the packaging

Refunds
If your claim is approved, we will offer:

  • A replacement item (if available), or
  • A full or partial refund.

Cancellations
Orders may be canceled within 24 hours of purchase if they have not yet been shipped.

Shipping Costs
Original shipping costs are non-refundable unless the error was our responsibility.

Thank you for supporting our small handmade business!

The 6 Drops of Moon Resin
West Springfield, Massachusetts, USA