Shipping policy
Processing Time
All orders are handmade and carefully packaged. Orders are processed within 1–3 business days after payment is received.
Shipping Methods
Orders are shipped via USPS with a tracking number provided for every shipment.
Estimated Delivery Times
- United States: 3–5 business days
- International orders: Delivery times vary by destination and customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on the shipping option selected and the destination.
Free Shipping
We may offer free shipping promotions or free shipping on qualifying orders when applicable.
Incorrect Addresses
Please make sure your shipping address is correct before completing your purchase. We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.
Lost, Delayed, or Damaged Packages
Once an order has been shipped, delivery is handled by the shipping carrier. If your package arrives damaged, please contact us within 7 days of delivery at:
📧 the_6drops_of_moon@yahoo.com
and include:
- Your order number
- Photos of the damaged item
- Photos of the packaging
International Orders
Customers are responsible for any customs fees, import taxes, or duties required by their country.
Thank you for supporting our small handmade business!
The 6 Drops of Moon Resin
West Springfield, Massachusetts, USA